Privacy policy

Privacy Policy

This website (“the Website”) is owned and managed by Overgas Networks JSC (“Overgas”). We understand that as a visitor to our Website, you may have questions about the information you provide and how we process it. As we respect your right to privacy regarding your personal information and data, we hereby would like to explain what information we collect on the Website and how we use it. This privacy policy applies only to information collected through this Website and does not refer to any information collected and processed by Overgas based on any other legitimate means subject to other regulations.

Information we collect

If you choose to sign up for our Website and use the online services provided through it, you need to provide your personal information. These are: Name(s): for the purpose of your identification and provision of the service you requested especially for you; Phone number: for the purpose of providing feedback when it is necessary to perform the service you have requested; E-mail address: for the purpose of providing feedback when it is necessary to fulfill the service you have requested and when the nature of the service involves your notification by e-mail, as well as for the purpose of providing various services by the information society when your electronic mail is used as a means of communication; Address of the property served: for the purpose of providing the service you have chosen and for providing feedback when it is necessary to fulfill the service you have requested. The information gathered is processed by Overgas Network JSC only for the purpose of providing the services you have requested, or your orders/requests you have made, and contacting you as our clients. You are not obliged and we do not require you to register or provide personally identifiable (personal) information to view our Website or to access most of its content.

Your rights

You have: The right to information and access to your personal data processed by Overgas Network JSC; The right to request corrections and supplements to your data when it is inaccurate or incomplete; The right to request the deletion of your personal data, provided there are certain grounds for doing so; The right to restrict the processing of your personal data, as well as the right to object at any time against the processing of your personal data and the automated individual decision making about you, including profiling; The right to be notified before your personal information is disclosed to any third parties for the first time; The right to disagree to your data being used for direct marketing purposes; The right to portability of your personal data; The right to a written complaint to the Commission for Protection of Personal Data, address: Sofia, 1592, 2 Tsvetan Lazarov Blvd.

The methods of collecting and exchanging personal information that we use are:

The registration form when you are a registered user on our site. A contact form based on which orders from our customers and/or users registered on the Website are being handled. Online chat with an Overgas Network AD associate from the Customer Service Center that provides services to our customers and/or users registered on the Website. Email. The email you provide is used for the following purposes: To identify your requests submitted through the contact form or another online customer service channel; For subscription and identification when playing games and running online campaigns; To send information to you about products and services of the company in case you have subscribed to an electronic newsletter from Overgas Network JSC.

Campaigns, Games and Promotions

On our Website there may be announcements of competitions, games and/or promotions you may participate in, as well as references to such initiatives (e.g. in Facebook). We use the information you provide only if you have agreed to participate in these initiatives, in order to contact you. Here below you will find information about what “cookies” are, how they are used by Overgas Networks JSC, for what purposes and how you may manage them for this Website and other related websites.